Frequently Asked Questions

Everything you need to know about Matchmaker.lk.

Is Matchmaker.lk free?

Yes, completely free. Listing your profile, browsing all proposals, and sending interest messages — all free. No subscriptions, no hidden fees.

How do I contact a profile?

Click "Send Interest" on any profile page. Fill in your name, email, and a short message. The message is delivered to the profile owner's private email. They will contact you directly if interested.

Is my phone number shown publicly?

No. Your phone number and email are never displayed on your public profile. They are kept strictly private and only used for communication purposes.

How long does it take for my profile to go live?

After you submit and verify your email, our team manually reviews your profile. This typically takes 12–24 hours. You'll receive an email once your profile is approved.

How do I remove my profile?

Visit the Remove Listing page on our site and submit a removal request with the email address used to create your profile. We will remove it within 24 hours.

Are the profiles verified?

Every profile is manually reviewed by our team before going live. We remove incomplete, fake, or spam profiles. However, we cannot verify every detail submitted. Please exercise caution and use good judgment.

Can I update my profile?

Currently, to update your profile you can remove the existing one and resubmit. We are working on a profile management system. Contact us if you need urgent changes.

What information appears on my public profile?

Your name, age, city, religion, mother tongue, education, employment, salary range, and your personal bio. Your email, phone number, and WhatsApp are never shown publicly.

Do you offer Tamil language profiles?

Yes, we welcome profiles from all communities in Sri Lanka — Sinhalese, Tamil, Muslim, Burgher, and others. The site is in English but all communities are represented.

How do I report a suspicious profile?

Click the "Report this profile" link on any profile page and select a reason. Our team will review it promptly.

Still have questions?

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